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Customer Service, Advice & Guidance
Customer Service, Advice & Guidance
![A customer service apprentice for Moneypenny sat at a desk on her laptop wit a headset on](https://www.cambria.ac.uk/wp-content/uploads/2022/10/Customer-Service-Apprenticeships-1.jpg)
In today’s dynamic business landscape, the ability to deliver exceptional customer service, advice and guidance has become a crucial skill set.
Whether you are a seasoned professional aiming to enhance your existing expertise or an aspiring individual seeking to embark on a fulfilling career path, our courses are designed to equip you with the necessary knowledge and abilities to succeed.
Apprenticeships We Offer
Level 2 Diploma in Customer Service
Entry Requirement – Employed in a relevant industry
Typical Duration – 14 months
Study Mode & Assessment – Work based assessment
Location – Workplace
Level 3 Diploma in Customer Service
Entry Requirement – Employed in a relevant industry
Typical Duration – 13 months
Study Mode & Assessment – Work based assessment
Location – Workplace
Level 3 Diploma in Advice & Guidance
Entry Requirement – Employed in a relevant industry
Typical Duration – 18 months
Study Mode & Assessment – Work based assessment
Location – Workplace
Level 4 Diploma in Advice & Guidance
Entry Requirement – Employed in a relevant industry
Typical Duration – 18 months
Study Mode & Assessment – Work based assessment
Location – Workplace
What courses are availableAgored Cymru Level 4 Diploma in Advice and Guidance in Wales
- 30/07/2024
- Distance Learning
City & Guilds Level 4 NVQ Diploma in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 4 NVQ Diploma in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 2 Diploma in Customer Service
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 2 Diploma in Customer Service
- Roll On, Roll Off
- Distance Learning
Agored Cymru Level 3 Diploma in Advice and Guidance in Wales
- 30/07/2024
- Distance Learning
City & Guilds Level 3 Diploma in Customer Service
- 30/07/2024
- Distance Learning
City & Guilds Level 3 NVQ Certificate in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 3 NVQ Certificate in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
Agored Cymru Level 4 Diploma in Advice and Guidance in Wales
- 30/07/2024
- Distance Learning
City & Guilds Level 4 NVQ Diploma in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 4 NVQ Diploma in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 2 Diploma in Customer Service
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 2 Diploma in Customer Service
- Roll On, Roll Off
- Distance Learning
Agored Cymru Level 3 Diploma in Advice and Guidance in Wales
- 30/07/2024
- Distance Learning
City & Guilds Level 3 Diploma in Customer Service
- 30/07/2024
- Distance Learning
City & Guilds Level 3 NVQ Certificate in Advice and Guidance
- Roll On, Roll Off
- Distance Learning
City & Guilds Level 3 NVQ Certificate in Advice and Guidance
- Roll On, Roll Off
- Distance Learning