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Customer Service, Advice & Guidance

A customer service apprentice for Moneypenny sat at a desk on her laptop wit a headset on

In today’s dynamic business landscape, the ability to deliver exceptional customer service, advice and guidance has become a crucial skill set.

Whether you are a seasoned professional aiming to enhance your existing expertise or an aspiring individual seeking to embark on a fulfilling career path, our courses are designed to equip you with the necessary knowledge and abilities to succeed.

Apprenticeships We Offer

Level 2 Diploma in Customer Service

Entry Requirement – Employed in a relevant industry

Typical Duration – 14 months

Study Mode & Assessment – Work based assessment

Location – Workplace

Level 3 Diploma in Customer Service

Entry Requirement – Employed in a relevant industry

Typical Duration – 13 months

Study Mode & Assessment – Work based assessment

Location – Workplace

 

Level 3 Diploma in Advice & Guidance

Entry Requirement – Employed in a relevant industry

Typical Duration – 18 months

Study Mode & Assessment – Work based assessment

Location – Workplace

Level 4 Diploma in Advice & Guidance

Entry Requirement – Employed in a relevant industry

Typical Duration – 18 months

Study Mode & Assessment – Work based assessment

Location – Workplace

Employers Guide to Apprenticeships

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Come and take a look around and see exactly what it’s like to study with us at Cambria.
Or take a look around our college sites by visiting here.
Latest Events
Open Event – Deeside & Deeside Sixth
06/11/2024

17:00

Our Open Events are the perfect opportunity for you to have a look around & get all the info you need to help you make a decision on your next step.
Open Event – Northop
16/11/2024

10:00

Our Open Events are the perfect opportunity for you to have a look around & get all the info you need to help you make a decision on your next step.

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Got a question?

Here’s how you can get in touch

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Contact us

Email Us

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