City & Guilds Level 4 NVQ Diploma in Advice and Guidance

This qualification is for those working with clients in organisations providing advice and guidance services, on a professional or voluntary basis.

They are for anyone aged 18 or over (Level 4) providing advice and guidance in a professional or voluntary role. You could be working in careers guidance, for a trade union, in a school, in local housing, human resources, third sector services, public services or in health and social care.

This level is ideal if your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services.

To earn this qualification, you must complete a range of mandatory and optional units, including:

● Support clients to make use of the advice and guidance service
● Networking with other services
● Managing a personal caseload
● Advocating on behalf of clients
● Preparing and setting actions for clients
● Reviewing client progress
● Dealing with urgent situations
● Understanding legislation to adhere to
● PREVENT - 4 modules to be completed online inc British Values, Staying
safe online, what you can trust and radicalisation and extremism.

You can choose the qualification that demonstrates the specialist knowledge and skills you have developed, such as:

Negotiating on behalf of clients
Providing and maintaining information materials
Design information material for the use of clients
Liaise with other services
Prepare and set up mediation