Level 2 Digital Skills for Business - 00756

Further Details
Course Code	MY10329
Location	Distance Learning
Duration	Part Time, 14 months
Department	Digital Technologies, Computing & IT
Start Date	Roll On, Roll Off
End Date	Roll On, Roll Off

Course Overview

The Level 2 Digital Application Support Apprenticeship has been designed with employers in Wales to equip those with digital support responsibilities to deliver digital user support. This Apprenticeship programme is designed to provide a robust vocational route to fulfilling digital user support needs in the workplace. 13 WGAF05 V2 - December 2020

The roles covered by this framework include those working:

• In organisations across all industry sectors, acting to support digital applications, devising solutions and providing help and support to colleagues
• In digital application helpdesks with specific responsibility for end user application support
• In smaller businesses without an on-site digital function, taking responsibility for application support for users and day-to-day troubleshooting
• Responsible for working with third party digital application providers

Assessment

Work Based Assessments

Entry

There are no specific entry requirements for this framework. It is, however, recommended that to enter onto the Level 2 Apprenticeship the candidate has English and Maths GCSE’s grade G or above (or equivalent qualifications) and for the Level 3 Apprenticeship it is recommended that the candidate has English and Maths GCSE’s grade C or above (or equivalent qualifications).

However, these recommendations are not essential. Applicants may have prior experience or qualifications in digital technologies but this is not mandatory as training providers and employers will deliver programmes of training based on approved up to date qualifications tailored to meet individual needs, recognising prior qualifications and experience.

Career Options

The Level 2 Digital Application Support Apprenticeship programme offers successful apprentices the opportunity to progress to the Level 3 Digital Application Support or IT Infrastructure apprenticeships. They can progress academic studies to advanced diplomas and HNC in Computing or a related digital technology programme. They can also progress within their job role and pursue their learning by undertaking additional technical professional qualifications in software and hardware infrastructure. Apprentices who complete this Level 2 apprenticeship programme can progress within their career to take on additional responsibilities and more senior support positions, utilising their technical expertise within the organisation.

Cost

Apprenticeship Funding available
For cost, please contact our Employer Engagement team on 0300 30 30 006 or email
employers@cambria.ac.uk

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Digital Technologies, Computing & IT

BCS Level 1 ICDL Award in IT User Skills

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Digital Technologies, Computing & IT

PowerPoint and Presentation Skills Essentials

Digital Technologies, Computing & IT

Mobile App Development Essentials - Level 2 Award in Mobile App Development

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Level 2 Digital Skills for Business - 00756

Useful downloads

Ready to begin your journey?

Open Event – Bersham Road

17:00

Accessible Open Event – Llysfasi

17:00

Accessible Open Event – Bersham Road

17:00

Accessible Open Event – Northop

17:00

BCS Level 1 ICDL Award in IT User Skills

PowerPoint and Presentation Skills Essentials

Mobile App Development Essentials - Level 2 Award in Mobile App Development

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