City & Guilds Level 2 Diploma in Business Administration

The City & Guilds Level 2 Diploma in Business Administration enables the learner to develop the knowledge and understanding of how to work and communicate in a business environment and to manage their own work and professional development. They will develop skills in a range of administrative activities including managing information, supporting meetings and document production. The programme will help learners gain practical know-how in providing routine and more complex administrative support.

Level 2 qualifications are generally aimed at administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries.