City and Guilds Level 2 Certificate or Diploma in Front of House Reception
Further Details | |
|---|---|
Course Code | LA04422 |
Location | Distance Learning |
Duration | Open or Distance Learning, The qualification is gained through achieving units and candidates are encouraged to work at their own pace following individual programmes of learning. The length of time taken to complete will depend upon many factors but we expect most candidates to need between 12 and 15 months. |
Department | Hospitality & Catering |
Start Date | Roll On, Roll Off |
End Date | Roll On, Roll Off |
Course Overview
The Level 2 Diploma or certificate in Front of House Reception is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of the work involved in a reception services department, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. They will wish to progress as a qualified receptionist.
Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.
The qualification covers reception skills, safety at work, customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.
Candidates are required to perform and complete practical assessments and demonstrate knowledge through assessment.
The qualification covers reception skills, safety at work, customer service in the hospitality and catering industry, booking accommodation for guest, handling cash and guest accounts, arrival and departure services, promoting products and services to guests.
Open distance learning and work based assessment. Your College Assessor will visit the workplace which must comply with working in a safe environment. Assessments will take place to assess competence and underpinning knowledge.
On line support is available through a virtual learning environment.
Learning takes the form of a mixture of observations in the workplace, written and oral questioning.
Accreditation of prior learning is also considered, but this can be time bound.
On line support is available through a virtual learning environment.
Learning takes the form of a mixture of observations in the workplace, written and oral questioning.
Accreditation of prior learning is also considered, but this can be time bound.
Suitable learners of all ages are invited to join anytime of the year. It is essential you are currently employed in this area of learning and fully supported by your employer.
All applicants will undertake a thorough training needs analysis to ensure that the correct course and levels are chosen.
All applicants will undertake a thorough training needs analysis to ensure that the correct course and levels are chosen.
This qualification is part of a framework.
Once completed learner can progress to the following qualifications as long as their job role is suitable.
City and Guilds Level 2 Diploma or certificate in Hospitality Services
Level 3 Diploma in Hospitality and Supervision
Once completed learner can progress to the following qualifications as long as their job role is suitable.
City and Guilds Level 2 Diploma or certificate in Hospitality Services
Level 3 Diploma in Hospitality and Supervision
Please contact our employer engagement team on 0300 30 30 006 or email employers@cambria.ac.uk to discuss funding eligibility.
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