Agored Cymru Level 3 Diploma in Advice and Guidance in Wales

This qualification is for those working with clients in organisations which provide advice and guidance services on a professional or voluntary basis.

It is for anyone aged 18 or over who provides advice and guidance in a professional or voluntary role. You could be working in careers guidance, for a trade union, in a school, in local housing, human resources, third sector services, public services or in health and social care.

This level of qualification is ideal if your role involves providing specialist advice and guidance to clients; reporting to senior management and networking with associated services.

To earn this qualification, you must complete a range of mandatory and optional units, including:

● Manage Personal Caseload
● Support clients to make use of the advice and guidance service
● Liaising with other services
● Preparing and setting actions for clients
● Reviewing client progress
● Dealing with urgent situations
● Understanding legislation to adhere to
● PREVENT - 4 modules to be completed online including British Values, Staying safe online, what you can trust and radicalisation & extremism.

You can choose the qualification that demonstrates the specialist knowledge and skills you have developed, such as:

• Providing and maintaining information materials
• Interacting with clients using a range of media
• Enabling advice and guidance clients to access referral opportunities
• Understanding how to Support Specific Client Groups to Overcome Barriers to Learning, Training and Work