Difficult conversations/situations
Further Details | |
|---|---|
Course Code | LA17536 |
Location | Northop |
Duration | Part Time, Half day. |
Department | Business, Management & Leadership |
Start Date | 27 Mar 2025 |
End Date | 27 Mar 2025 |
Course Overview
● Understand your professional role in a ‘difficult situation’
● Improve your ability to handle difficult situations
● Understand how conflict occurs and how to diffuse situations
● Build on your existing skills and try new approaches/ techniques
● Increase your confidence in handling difficult situations
● Improve your ability to handle difficult situations
● Understand how conflict occurs and how to diffuse situations
● Build on your existing skills and try new approaches/ techniques
● Increase your confidence in handling difficult situations
No assessment is required.
None.
Developing skills for leading and managing others.
£20
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