Agored Cymru Level 2 Diploma in Digital Application Support - C0012317 ODL
Further Details | |
|---|---|
Course Code | LA18731 |
Location | Distance Learning |
Duration | Open or Distance Learning, 14 months |
Department | Digital Technologies, Computing & IT |
Start Date | Roll On, Roll Off |
End Date | Roll On, Roll Off |
Course Overview
The Level 2 Digital Application Support Apprenticeship has been designed with employers in Wales to equip those with digital support responsibilities to deliver digital user support. This Apprenticeship programme is designed to provide a robust vocational route to fulfilling digital user support needs in the workplace.
The roles covered by this framework include those working:
• In organisations across all industry sectors, acting to support digital applications, devising solutions and providing help and support to colleagues
• In digital application helpdesks with specific responsibility for end user application support
• In smaller businesses without an on-site digital function, taking responsibility for application support for users and day-to-day troubleshooting
• Responsible for working with third party digital application providers
The roles covered by this framework include those working:
• In organisations across all industry sectors, acting to support digital applications, devising solutions and providing help and support to colleagues
• In digital application helpdesks with specific responsibility for end user application support
• In smaller businesses without an on-site digital function, taking responsibility for application support for users and day-to-day troubleshooting
• Responsible for working with third party digital application providers
There are no specific entry requirements for this framework. It is, however, recommended that to enter onto the Level 2 Apprenticeship the candidate has English and Maths GCSE’s grade G or above (or equivalent qualifications) and for the Level 3 Apprenticeship it is recommended that the candidate has English and Maths GCSE’s grade C or above (or equivalent qualifications). However, these recommendations are not essential. Applicants may have prior experience or qualifications in digital technologies but this is not mandatory as training providers and employers will deliver programmes of training based on approved up to date qualifications tailored to meet individual needs, recognising prior qualifications and experience
Work Based Assessments
The Level 2 Digital Application Support Apprenticeship programme offers successful apprentices the opportunity to progress to the Level 3 Digital Application Support or IT Infrastructure apprenticeships. They can progress academic studies to advanced diplomas and HNC in Computing or a related digital technology programme. They can also progress within their job role and pursue their learning by undertaking additional technical professional qualifications in software and hardware infrastructure. Apprentices who complete this Level 2 apprenticeship programme can progress within their career to take on additional responsibilities and more senior support positions, utilising their technical expertise within the organisation.
Apprenticeship Funding available
For cost, please contact our Employer Engagement team on 0300 30 30 006 or email employers@cambria.ac.uk
For cost, please contact our Employer Engagement team on 0300 30 30 006 or email employers@cambria.ac.uk
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