Level 3 AE Award in MOT Test Centre Management (3428-03)
Further Details | |
|---|---|
Course Code | LA16965 |
Location | Deeside |
Duration | Part Time, 3 Days |
Department | Motor Vehicle |
Start Date | Roll On, Roll Off |
End Date | Roll On, Roll Off |
Course Overview
This course supports all the necessary criteria to support running an MOT testing station as recognised by the Driver Vehicle Standards Agency (DVSA)
The units covered are:
Unit 301 Understand how to manage the legislative and compliance requirements of a vehicle test centre
Unit 302 Know how to deal with customer service problems within a vehicle test centre
Unit 303 Understand how to develop and supervise staff within a vehicle test centre
Unit 304 Understand vehicle test centre quality systems and quality audits.
The units covered are:
Unit 301 Understand how to manage the legislative and compliance requirements of a vehicle test centre
Unit 302 Know how to deal with customer service problems within a vehicle test centre
Unit 303 Understand how to develop and supervise staff within a vehicle test centre
Unit 304 Understand vehicle test centre quality systems and quality audits.
You will need to be over 18 years of age.
On-line computer based tests
Manage an MOT testing station
£500
Useful downloads
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