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Apprentice & Work Based Learner Support
Student Services
Library & Academic Skills
Careers & Employment
Welsh Language/Cymraeg
Mental Health & Wellbeing
Chaplaincy
Inclusion & Learning Support
Safeguarding & Prevent
Equality & Diversity
Quality Standard Carer Support
At Coleg Cambria we are dedicated to providing a comprehensive educational experience, whether you come on site or not. We understand that apprentice and work based learners face unique challenges during your journey, which is why we are committed to offering a range of support services to help our apprentice and work based learners thrive onsite, online and at work.
Our Student Services Teams are based across all our campuses, and they are here to provide support and guidance on personal, financial, and academic issues, including information and advice on course and future career opportunities.
We are committed to supporting you in any way we can, so you can achieve your academic goals and succeed in life.
Find out below about just some of the ways our Student Services team can help you.
You can contact Student Services by calling 0300 30 30 007 or emailing studentservices@cambria.ac.uk.
We recognise that mental health and wellbeing can have a significant impact on a student’s experience and we are passionate about providing the best support and resources to support wellbeing and good mental health.
There isn’t any criteria to meet, learners can receive counselling and welfare support and can speak to their Work Based Learning Practitioner, call into Student Services or email wellbeing@cambria.ac.uk.
You can find out more about Mental Health Support here.
You can also find out more about Inclusion & Learning Support here.
Our Careers Advisors and Student Services Team can support learners with questions about possible changes in job roles, or if they are unsure about their current course.
Furthermore, we have an Enterprise and Entrepreneurship Coordinator, who can offer guidance and support on self employment and business start up through workshops, guest speakers and enterprise clubs.
For any queries or further information please email careers@cambria.ac.uk.
Here at Coleg Cambria we are committed to the safety and well-being of students and provide
- A Supportive safeguarding team
- A clear anti-bullying approach
- A supportive environment for students to discuss concerns or issues relating to extremist views, terrorism or dangers of radicalisation
- Safeguarding and Prevent training and information for all.
You can find our Safeguarding & Prevent policies by clicking below:
If you have any concerns or are concerned about anyone else, email safeguarding@cambria.ac.uk or phone 0300 30 30 009
At Coleg Cambria we are keen to hear your voice and opinions.
Your voice matters! Join Student Voice and help shape your learning experience. By signing the ‘Have Your Say’ form, you’ll be making a real impact on decisions that affect your education, work-based learning, and the Coleg Cambria Community. This is your chance to share feedback, ideas, and concerns—don’t miss out on the opportunity to be heard!
If you want to get involved, email studentvoice@cambria.ac.uk or fill in the form below.
Let us know your ideas!
As a Coleg Cambria apprentice and work based learner you can access a number of well equipped libraries if you require a place to study away from home or workplace.
The libraries are safe, inclusive and welcoming spaces designed to support your learning needs.
We have quiet study areas for group or individual work, access to PCs and Chromebooks to use onsite or loan for home and workplace use.
There are printing facilities and support to connect your own devices to the college Wifi along with help to boost your digital skills while enrolled with us.
Contact us
0300 30 30 006
You will have opportunities to request advice from a professional and well qualified academic skills team to guide your learning journey.
Group and tailored 1:1 academic support is provided on a wide range of key academic topics including effective research, academic writing and referencing.
You will be provided with simple and accessible routes to self refer for additional academic support and we can arrange support sessions to be delivered online and out of hours.
In addition to personal guidance you will have 24/7 online access to sector leading, high quality research literature and a range of ebook platforms
The wide range of resources allows flexible access to the information you need to complete your work based assessments.
Speak to your practitioner or the library team for guidance on how to access these resources.
Our Careers Advisers provide help to prospective students on choosing the right course as well as offering advice and guidance on developing your career and planning your next move after college – whether that is getting a job, ab apprenticeship or going to university. We are your gateway to finding out about different careers and opportunities in the world of work.
We can help you with:
- Choosing the right courses for you at Coleg Cambria
- Applying to university – we can assist you with thinking about what you want to do and where is best for you, we’ll also help with writing personal statements and getting UCAS applications in.
Our Job Shop Employability Coaches support our students with:
- Finding out about apprenticeships and work-based training if you wish to gain paid employment and gain a qualification at the same time
- Applying for jobs, writing a CV and preparing for job interviews.
Find out more about the Coleg Cambria Job Shop
For further details contact us
Being bilingual at Coleg Cambria
At Coleg Cambria, we are committed to helping you develop your bilingual skills that will lead to career and life success.
Bilingualism opens doors for you in the world of work and increases your employability. It can also enrich your social life and improve your mind and creativity.
Studying through the medium of Welsh or bilingually
If you have studied through the medium of Welsh or bilingually at school you can continue to do so at Coleg Cambria.
Many of our courses are delivered bilingually and can give you the opportunity to continue to develop your skills in both Welsh and English.
You can also do the following in Welsh:
- Submit written work and receive bilingual notes
- Follow specific courses or modules
- Complete work experience in a range of Welsh speaking environments
- Assessments, entry interviews, tutorials, mentoring and meetings.
Developing your Welsh language skills
If you have no Welsh language skills or would like to develop existing skills, there are a great deal of opportunities for you to improve and gain confidence in using Welsh within your chosen subject area.
You can do the following:
- Complete bilingual units relevant to your subject
- Complete online taster courses
- Attend Welsh classes building on your skills
- Attend Welsh beginner classes if you have no knowledge.
If you want to study in Welsh or develop your skills, our Welsh team can support you by offering 1-1 mentoring and guidance. They can also help you to improve your Welsh language written skills and provide translation for terminology and technical terms.
Having fun in Welsh
We have a range of bilingual social events and activities available for you to enjoy from Welsh festivals to overnight trips.
Our Welsh Branch Officer runs social gatherings on each site and keeps in touch through our social media accounts.
Interested In Learning In Welsh?
To enquire about learning in Welsh, please fill in the form below.
"*" indicates required fields
Learn In Welsh Student Videos
For further details contact us
Our Support
Here at Coleg Cambria we strive to support and educate learners regarding their mental health and wellbeing. By introducing healthy support and wellbeing techniques into our routines, the more resilient we can feel.
We know that mental health & wellbeing can have a significant impact on your college experience. Our Mental Health & Wellbeing Team are passionate about providing the best support and resources that promote your wellbeing and good mental health.
This includes:
- Support from dedicated trauma informed wellbeing staff across all college sites
- Bespoke transitions into and out of college
- Wellbeing Hubs and pop up hubs across our sites providing safe, quiet locations for you to relax and take part in mindful activities
- Support from our Resilience Coaches and Wellbeing advisors to help identify and overcome barriers to learning
- Face to face counselling
- Mental health and wellbeing activities throughout the year
- 1:1 mental health and wellbeing sessions and support, tailored specially to meet your needs and helping you to succeed
- Support with overcoming anxiety related to socialising, accessing college or travel to college
- Multi agency working including referrals and social signposting.
We are a trailblazer college for embedding trauma informed approaches in Wales.
We have contributed to and follow the National Trauma-Informed Practice Framework with collaboration from the ACE Hub Wales, wider support services and other educational settings.
We are currently training all of our staff across the College to be trauma informed and are beginning the process of reviewing processes and policies whilst ensuring our culture and language is trauma informed to support all of our full time and part time learners and staff.
We reflect on our own strategic direction and college values and how we align these to being inclusive and trauma informed.
We follow the 5 principles of a trauma informed setting:
- Universal approach which does no harm
- Person centred
- Relationship focused
- Resilience and strength focused
- Inclusive
And we recognise we can do this by:
- Embedding safety
- Empowering (voice and choice)
- Trust (and transparency)
- Tackling historical, gender, cultural and wider issues
- Peer support
- Collaboration and mutuality
Further information on the framework for a Trauma Informed Wales can be found here: https://acehubwales.com/
Our dedicated team are here to help you via email or phone.
Don’t hesitate to contact us at wellbeing@cambria.ac.uk for any enquiries.
*For apprentice and work based learners we can also offer online, out of hours or off-site appointments.
Chaplaincy may be a word that not everyone may be familiar with, but it’s very simple, chaplaincy exists to help all staff and students feel connected and valued within our College community. Chaplaincy works alongside our support teams to help make Coleg Cambria a supportive and inclusive place to learn and work. We always looking for your ideas and suggestions about things that we could be doing better, or areas that you would like the Chaplaincy to explore.
We offer a lot of different projects and support including;
- Spiritual Wellbeing – Workshops and events looking at spirituality and identity
- Bushcraft – Exploring spirituality through forest skills and nature encounters
- Multi Faith Awareness – Interactive workshops and resources on all major world religions, including events to mark religious festivals and significant world days from Pride to Holocaust Memorial Day
- Faith Support – Including expert advice, prayer rooms and prayer support, crisis of faith support and more.
For more information call into Student Services or email us
Here at Coleg Cambria, we’re committed to inclusion. We actively promote equality and celebrate diversity.
With our inclusive approach and the support and adjustments we offer, we are able to meet a wide range of needs.
Inclusion support is available to all learners. Our approach will be tailored to you and your individual needs.
You can talk to us before your course starts or at any time during your course of study. One of the ways you can talk to us is through
emailing wblsupport@cambria.ac.uk.
Inclusion support is offered across all five of our campuses. Our approach is tailored to you and your individual needs. Your support needs can be shared with us before your course starts or at any time during your course of study.
If you have an additional learning need, our specialist tutors can support your independent learning.
They can help you to develop skills in:
- Using assistive technologies
- Strategies in effective learning
- Time management
- Exam technique & anxiety
- Organisational skills
- Plus much more…
For apprentice and work based learners we can also offer online, out of hours or off-site appointments. Please contact wblsupport@cambria.ac.uk
Reading and writing software is available to you whenever you need it, on whatever course you need it for.
Following an initial meeting and assessment, we may provide you with resources to support your learning, such as the loan of:
- Guidance and training on using assistive software
- Laptops/Chromebooks from the library
- Keyboard and mouse alternatives if needed
- Portable magnification devices.
If you’re a learner with Specific Learning Differences (SpLD), physical, or medical needs you can apply for Exam Access Arrangements.
These arrangements give you equal access to the exam without changing the demands of the assessment.
Some examples of EAA are:
- Extra time
- Use of a reader
- Use of a scribe
- Use of a word processor
- Coloured overlays or paper
- A smaller or separate room.
If you have had EAA in the past for your exams, please give us this information on enrolment.
You’ll need to provide evidence of your learning difference or medical need to your ALN specialist lecturer.
They’ll meet with you in your first term to put these arrangements in place, inline with the university partners’ guidance.
If you need more information, please go to the get in touch page to leave your contact details, or email wblsupport@cambria.ac.uk.
Frequently Asked Questions
You can use this software to assist you to read written text, or to type as you speak. It is linked to your college email account and can be accessed remotely from home.
Yes, if you want us to put support and/or exam access arrangements in place at Coleg Cambria.
We only pass the information on if you have given us consent or requested us to do so. For example consent for exam access arrangements. However, it may be a good idea to make other organisations aware of your needs so that relevant support can be put in place.
Keeping you safe
The college is committed to your safety and well-being whilst both in and out of college whilst you are a student with us. If you feel that you are at risk or have any concerns you can speak to any member of staff, who will support you including seeking the support of our Safeguarding Team.
As a College we have a duty to safeguard all children, young people and adults at risk from the threat of extremist views, the influence of terrorist groups and the dangers of radicalisation. Our Prevent Strategy lays out our approach and our responsibilities. It’s focused on education, respect and providing a safe place for students to discuss issues, ask questions and share their views and aims to help people how to protect themselves.
If you have any concerns please contact the Safeguarding Team on 0300 30 30 009, email Safeguarding@cambria.ac.uk or pop into Student Services.
If you need support, you can contact us
Contact us
0300 30 30 009
safeguarding@cambria.ac.uk
At Coleg Cambria we understand the importance of actively working towards making our college the most inclusive, equal and supportive place for everyone. We work closely with our diverse community of learners, staff and stakeholders to ensure that Coleg Cambria is inclusive for all of us. Our Equality and Diversity Coordinator is available to support both staff and learners in anything they need to ensure they have what they need to thrive here.
Regardless of who you are and what your characteristics are, you deserve to be treated with respect, have fair and tailored opportunities and be celebrated for you. No matter your race, religion, gender identity, age, sexuality, disability, class, marital status, pregnancy or maternity, you are an equal, valued member of our community.
We are committed to constantly improving our services to be inclusive to everyone. We expect that every member of the Coleg Cambria community to both be treated with respect, and to treat others with respect. See below some of the ways in which staff and students of Coleg Cambria promote equality and diversity.
Access
We recognise that access for people with physical disabilities may require additional adjustments. Our Inclusion Team will work with you to address any barriers.
Reflect the diverse communities we serve
Respect & celebrate all backgrounds & cultures
Zero tolerance for bullying & harassment
Treat everyone equally and fairly
Ensure learning is accessible to all
Challenge prejudice
What We Are Working On
It is vital that we are continually working towards making Coleg Cambria the most inclusive and equal place for all. The below documents lay out what our plans are for doing that, and the progress we have made so far.
Coleg Cambria Promoting British Values
The best in British values underpin all education and activities at Coleg Cambria. We have a legal duty to ensure that all learners understand the British values set out in the Government’s Prevent Strategy.
Democracy
The rule of law
Individual liberty
mutual respect
tolerance of faiths & Beliefs
Our values include to ‘encourage and celebrate diversity’ and to ‘respect others and our environment’. The college is an ‘investor in diversity’ and we actively promote tolerance of different faiths and beliefs via our chaplaincy services, the pastoral system, college activities and a very active equality and diversity committee.
Our dedicated team are here to help you via email or phone.
Don’t hesitate to contact us at equalityanddiversity@cambria.
Supporting Our Young Carers with QSCS Accreditation
Young adult carers are three times more likely to be out of education, employment, or training than their peers, and five times more likely to drop out of college. At Coleg Cambria, we are committed to preventing that by providing a robust support network under our QSCS accreditation.
In Wales, approximately 30,000 young carers under 25 dedicate significant time to caring, impacting their education, health, and well-being. We understand the challenges these learners face in balancing studies and caregiving. That’s why, in January 2025, we achieved the Quality Standard in Carer Support (QSCS) accreditation again for next three years, showcasing our commitment to supporting young carers at Coleg Cambria.
What Does QSCS Accreditation Mean?
The Carers Federation QSCS, developed by the Carers Federation, provides accreditation and training for organizations to support young carers effectively. This accreditation raises awareness, removes barriers, and improves access to support by demonstrating good practices in the community.
In partnership with The Carers Federation, the Learning and Work Institute enhances support for young carers in further education colleges. By understanding our young carers’ needs and fostering effective partnerships with local services, the QSCS accreditation ensures they can reach their potential and enjoy their time at Coleg Cambria.
Importance of QSCS Accreditation
We believe young carers deserve to learn, enjoy, and achieve their potential. The QSCS accreditation has heightened our awareness of their barriers, allowing us to develop effective policies and procedures. Our staff are better equipped with resources and training to identify learners with caring roles early and provide proactive support.
Thanks to these efforts, we have identified more young carers during enrolment this year compared to last year. These students will receive the support they need to achieve their potential, with a network that enhances their well-being and maximises learning opportunities.
If you are a young carer at Coleg Cambria, please contact your our Student Services team for further support. If you are considering studying with us and need advice on balancing your studies with your caring commitments, please complete the form below.
