Difficult conversations/situations

Further Details
Course Code
LA18255
Location
Northop
Duration
Part Time, 28.05.25
Half day afternoon (1.30 – 4.30)
In person session (face to face)

Department
Business, Management & Leadership
Start Date
04 Jun 2026
End Date
04 Jun 2026

Course Overview

Understand your professional role in a ‘difficult situation’
Improve your ability to handle difficult situations
Understand how conflict occurs and how to diffuse situations
Build on your existing skills and try new approaches/ techniques
Increase your confidence in handling difficult situations



No assessment is required.
Developing skills for leading and managing others.
£25.00
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