Frequently Asked Questions

Check out our Frequently Asked Questions below

If you still have any questions, contact us:

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Contact us

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Saying Yes To Their Place

What to do if your young person hasn't met the entry requirements

If you/they come along to their chosen site on our Open Days on 20th or 21st August with a copy of their grades our staff will be on hand and available to offer advice and guidance and they can discuss their options.

If your young person no longer want their place at Cambria

It is equally important that they tell us if they no longer intend on taking up their offer of a place here at Cambria. We’d be really grateful if they could let us know. Details of how to do this will also be in the email they receive from us.

What if they want to change to a different course?

If they wish to change their course please email admissions@cambria.ac.uk before they say yes their place or visit one of our sites on 20th or 21st August and speak to our staff who will offer advice and guidance on their options.

Need support or have any questions? Please don’t worry, just get in touch

If you have any questions,  queries or you need support relating to Confirm Your Place please contact the Enrolment Team by email or telephone:

📧welcome@cambria.ac.uk
📞0300 30 30 007

Course Applications

Your young person wants to change their application to a different course. How do they do this?

If your young person wants to swap before September, please contact Admissions at admissions@cambria.ac.uk or 0300 30 30 007, or if it’s in September follow the Swap Don’t Drop process.

Your young person is an A Level applicant and wants to change subjects. How do they do this?

If your young person wants to swap before September please contact Admissions at admissions@cambria.ac.uk or 0300 30 30 007, or if it’s in September, follow the Swap Don’t Drop process.

Your young person's email address, mobile number or home address has changed. What do they do?

They should email admissions@cambria.ac.uk with the change of details along with their full name and date of birth.

Starting College

What date does college start?

Your young person will receive their start date after they have said yes to their place at the end of August. Contact welcome@cambria.ac.uk if they cannot find their email.

What should my young person wear on their first day in college?

They should wear something comfortable and practical.

When will my young person receive their timetable?

Timetables will be available on the Cambria app after Induction. We can’t confirm timetables before that, due to the volume of learners and the number of groups still being finalised.

Where can my young person find their Kit/Equipment List?

Kit/Equipment lists are on our website. Search for their course and there will be a link titled “Kit List”.

Where can I find the term dates?

Please click here to view our term dates.

Transport

I/My young person require advice/support with transport to and from college. Who should we contact?

Wellbeing

How do I contact the wellbeing team?

You can contact the wellbeing team by email on wellbeing@cambria.ac.uk or you can come into one of our Wellbeing Hubs and speak with a Wellbeing Advisor who would be happy to help.

Do I have to disclose my mental health needs?

You don’t have to disclose your mental health struggles with us, but letting us know about these early on means we can put the right support in place for you as soon as possible.

Will college support be like school support?

At Coleg Cambria we have a wide range of mental health and wellbeing support available, this ranges from our Mental Health and Wellbeing Transition Officer who can help you during your transition into college (and onto Higher Education), our Wellbeing Advisors who are there to help and support you when you’re feeling low or want someone to talk to about your worries, Mental health and Wellbeing coaches and our Counsellors.

I have anxiety about coming to college, can I meet with someone before I come and have a look around?

We understand that college can be an exciting but nervous time. We can arrange for our Mental Health and Wellbeing Transition Officer to give you a one-to-one tour and have a chat about what support we have available for you at Coleg Cambria.

How can I tell my tutors what support I need for my mental health?

You can speak with a member of the Wellbeing Team to create a support plan which your tutors will have access to. This can help you tell your tutors what your struggles are and what they can do to support you. This can include things such as; where you’d prefer to sit in the classroom, if you need a 5 minute break when you feel overwhelmed, or if you need to use fidget toys to help you concentrate in class. Our Wellbeing Team is more than happy to discuss ways we can help you during your time at college.

General Student Support

I/My young person require advice/support with funding. Who should I contact?
I/My young person require advice/support with nursery spaces. Who should I contact?

If your young person is studying at our Deeside site, they should email toybox@cambria.ac.uk or call 01978 267159. For all other sites please contact studentservices@cambria.ac.uk or call 0300 30 30 007.

I/My young person require advice/support with the accommodation at Llysfasi. Who should I contact?
Your young person needs a DBS for their course. Where can they get more information from?